Ten Guidelines for Higher ROI from Continuous Improvement Initiatives

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Creating the Wave

Posted by: Cheryl Jekiel | No Comments

  My virtual learning community, or VLC, is a group of HR learning professionals working together virtually from all over the country. All of these HR professionals work in Lean Enterprises and want to strengthen their skills and work with others like them. My role is to facilitate the group and support a learning environment. One of my VLC members,… Read the full article…

Hitting it Out of the Park: Ten World Class Hiring Practices

Posted by: Cheryl Jekiel | No Comments

Think about your best employees. What do they do? They stay at your company. They fit and contribute to its culture. They succeed in their jobs. When you get the right people in the right jobs at the right time, it’s transformational for your company. Conversely, getting it wrong is costly and a burden on your existing work teams. Recruiting… Read the full article…

The Role of Love in an Organization

Posted by: Cheryl Jekiel | No Comments

Over the years, I have rarely heard of love as a word involved in the workplace. But the organizations that thrive are the ones that light people up and remove hurtful treatment. They also recognize that great leaders support and lift up the people around them. In the last couple of weeks, I’ve become involved in a complicated employer-relations issue… Read the full article…

Still Crazy (about Lean) After All These Years

Posted by: Cheryl Jekiel | No Comments

The song – “Still Crazy After All These Years” (by Simon and Garfunkel) brings to mind why after all these years, I’m still crazy about doing improvement work. My first experience in Continuous Improvement was during a human resources role working for a large paper cup company that brought in consultants to make the company profitable. In HR, it was unclear how it applied… Read the full article…

HR’s Role in Driving Value in the Workforce

Posted by: Cheryl Jekiel | No Comments

  When it comes to Lean and Continuous Improvement, most people automatically assume that the majority of the work belongs to the human resources department. They take Lean methods and want to somehow improve the HR function. But there’s a much bigger role for HR beyond reducing waste in recruiting or paying benefit claims faster.   Their role is to… Read the full article…

How to Improve Your Lean ROI

Posted by: Cheryl Jekiel | No Comments

People often say that the real value of their Lean activities can’t be calculated.  But this belief is causing a much bigger problem. In many organizations, much of people’s capabilities is wasted in limited job roles. When you start to tap into those capabilities with improvement activities, it can be revolutionary to your financial performance and the morale of your… Read the full article…

Seven Ways Lean Increases the Engagement of Your Teams

Posted by: Cheryl Jekiel | No Comments

  The owner of the cookie factory told me flat out: “I’m hiring you because you know how to make employees happy, and happy employees increase my profits.” He is one smart cookie. The data shows quite conclusively: there is a direct relationship between employee engagement and profitability. A recent study of 94 businesses on employee engagement revealed that the… Read the full article…

HR and Lean: Transform Your HR Department from a Cost Center to a Profit Driver

Posted by: Cheryl Jekiel | No Comments

When you think of your Lean HR, what work improvements come to mind? Doing a better job at hiring, firing, performance reviews and benefits administration? If you are like the majority of businesses, those functions define the HR department. But what if the following words and phrases were used when considering your HR department: increased Valued Added Services, Return on… Read the full article…

Four Steps to Strengthen Lean Leaders Who Lack People Skills

Posted by: Cheryl Jekiel | No Comments

  First, Sue quit. Then, Laura quit. Then the team sent a letter to HR complaining about Joe. The letter then went to the president of the company. Uh oh. After investigating the situation by talking with everyone, it’s clear that people appreciate Joe’s knowledge of the industry and he’s really good at problem solving by himself. The issue is that people on the… Read the full article…

Do Your Performance Management Reviews Help or Hinder Your Team?

Posted by: Cheryl Jekiel | No Comments

Many times an employee has come to me for support after being rated “average” in a performance review. They are deeply discouraged by the rating, and even more so when told of areas they need to improve. Most employees put their hearts and souls into their work and being “average” or “less than average” leaves them feeling deflated and hurt…. Read the full article…

Are Your HR Metrics in Focus?

Posted by: Cheryl Jekiel | No Comments

  Solving problems by using data isn’t new to the field of continuous improvement. However, some applications within HR are part of a current trend to strengthen the value of the field of Human Resources. Last week, I spoke to a group of HR professionals about how data analytics applies to the HR function. This is a timely topic since… Read the full article…