The New Ball Game of Working Virtually

The New Ball Game of Working Virtually

How many Zoom meetings have you attended in the past two weeks? If I had to guess, probably more than you ever have before. As we learn to work virtually, many people find it provides a new set of challenges. The most common problems are: 1) participants who...

Applying Lean to the Challenges of COVID-19

Applying Lean to the Challenges of COVID-19

Recently, I was working with a team on addressing the myriad challenges they were facing related to COVID-19. The same organization has over 15 years of experience with applying lean practices to various manufacturing situations. Many of this organization’s team...

Change Management in COVID-19

Change Management in COVID-19

In the last several weeks, we have all experienced enormous changes in how we’re living and working. We often consider change management as something we apply to a new initiative, an ERP implementation, or a change in ownership. However, change management practices...

Lean Culture Can Be Elusive

Lean Culture Can Be Elusive

A few weeks ago, I shared about the relationship between job roles and successful lean transformations. Today, I’m sharing another barrier to a successful lean transformation: Development of a lean culture can be elusive. The following is an excerpt from my book,...

Job Roles in a Lean Transformation

Job Roles in a Lean Transformation

A few weeks ago, I shared about the struggle to move beyond improvement “events” when it comes to lean transformations. Today, I’m sharing another barrier to a successful lean transformation: job roles and daily work are not redesigned for improvement practices. The...

A Barrier to A Successful Lean Transformation

A Barrier to A Successful Lean Transformation

A few weeks ago, I shared about the short sightedness of a cost-savings focus when it comes to lean transformations. Today, I’m sharing another barrier to a successful lean transformation: the struggle to move beyond improvement “events.” The following is an excerpt...

When Your Lean Transformation Isn’t Getting Results

When Your Lean Transformation Isn’t Getting Results

The following is an excerpt from my book, “Lean HR: Redesigning HR Processes for a Culture of Continuous Improvement” - Second Edition, out this spring, intended to help organizations partner with HR to reach the full potential of a lean transformation. “Almost as a...

The Common Myths About Lean HR

The Common Myths About Lean HR

The following is an excerpt from my book, “Lean HR: Redesigning HR Processes for a Culture of Continuous Improvement” - Second Edition, out this spring, intended to help organizations partner with HR to reach the full potential of a lean transformation. “Understanding...

Is Your HR Team Wasting Their Time?

Is Your HR Team Wasting Their Time?

Ever wonder how much of your HR team’s time is spent on transactional work compared to more value-added contributions? Although some studies report this to be 40%, the client I worked with recently registered a shocking 90%! This group, like so many others I’ve...

How to Access the Creative Solutions of Your Team

How to Access the Creative Solutions of Your Team

Sitting in an audience of well over 200 team members in a production facility, I was enjoying being a participant of this team meeting. The sessions included all types of engaged presentations on various topics, such as individual/team accomplishments, reports on what...

3 Key Themes Across World-Class Lean Cultures

3 Key Themes Across World-Class Lean Cultures

In March, AME and I facilitated a Champions of HR event for lean HR professionals to visit 3 world-class lean cultures. Following are the highlights of each visit that made for a memorable event. The Power of Gratitude with Cambridge Engineering Our first visit was...

How McKee Foods Improved Employee Retention

How McKee Foods Improved Employee Retention

Recently, I had the honor of working with McKee Foods and their HR team out of Gentry, Arkansas to capture the story of their journey with lean. As I’ve shared this with other HR teams, I believe it’s worth noting why I think it matters. It’s not so much that this HR...

Describing the Richness of Lean

Describing the Richness of Lean

Over the last few years, it’s struck me that referring to “lean” as a way of thinking is complementary to, not exclusive of, what the experience of lean feels like. But beyond being an interesting perspective, understanding the experience of lean could be really...

The Most Common Reason Expectations Aren’t Met

The Most Common Reason Expectations Aren’t Met

Mike asks me to stop by his office before I leave for the day. As we sit down to talk, he looks quite discouraged because one of his newer supervisors is falling short of expectations. As always, my first question to Mike is, “How have you...