3 Ways to Get Beyond Challenging Employees

3 Ways to Get Beyond Challenging Employees

Cindy and I are getting together to talk about our upcoming strategy session. She seems distracted and visibly stressed, so I ask her how things are going. She says that one of her managers is driving her crazy. I ask her what’s wrong. She goes...

How to Create a Team of Problem Solvers

How to Create a Team of Problem Solvers

Phil had just gotten back from a senior leadership meeting where they had crafted the company plan for the next 3 years including detailed goals for next year. The development of the strategy reminds him that their last engagement survey showed...

Don’t Get Stuck Holding the Bag

Don’t Get Stuck Holding the Bag

As Julie faces her next engagement survey to be run later this year, she realizes that the work they’ve done in the last year is still not likely to change the results. One more time, she’ll have to face the leadership of her organization and explain why she hasn’t...

6 Ways HR Can Be a Driver for Your Lean Transformation

6 Ways HR Can Be a Driver for Your Lean Transformation

A few years ago, I was visiting with an HR manager while walking through a production facility. While Jill, the HR manager, didn’t have an extensive lean background, she was eager to learn more. Jill mentioned that during the GEMBA walk that morning, she wasn’t sure...

Lean As An Up-And-Down Process

Lean As An Up-And-Down Process

Recently, I was at a corporate HR gathering of leaders from across the country. One of those leaders, Amanda, had been involved in a lean training with her local operations group. She had been in the process for 6 months and was sharing her update. We asked her to...

Leading from the Heart

Leading from the Heart

Do you dread having difficult conversations with your team members about what ways they aren’t performing well in their roles? I don’t mean something little. I mean that their performance has you considering whether to keep them on your team. Awhile back, I was having...

Where Does the Time Go?

Where Does the Time Go?

Recently, Jason was lamenting how he doesn’t have enough time to be strategic in his work. As we talked about how his days were spent, he recounted working long days, often reacting to unexpected requests, dealing with employee issues, and helping his team with their...

The Key Business Strategy You May Be Missing

The Key Business Strategy You May Be Missing

We all know that unemployment is at an all-time low. So it’s not surprising that many organizations are finding themselves either losing employees or having people come forward with lucrative potential offers from other organizations. An organization I encountered...

Confessions of an Aspiring Coach

Confessions of an Aspiring Coach

If I were to tell you that it’s important to ask your team questions versus telling them the answers, you’d likely respond “I know that!” We all know that people only learn to the degree that they find solutions for themselves. It’s not that many of us don’t know it’s...

How to Integrate Your HR Team into Your Business

How to Integrate Your HR Team into Your Business

I have been working with a business partner, Mark, and his HR person, Andy. Mark kept complaining that Andy seemed overly focused on all the wrong priorities. When I spoke with Andy, his perspective was that even though he had a full plate (hiring people, running...

The Hitch in the Giddy Up

The Hitch in the Giddy Up

Move beyond maintenance of the status quo in 2018 Many of the HR leaders I’ve recently spoken with sincerely want to better support their internal customers and business partners. They really want to get more done and spend more time address-ing people related issues...

Human Life is a Terrible Thing to Waste

Human Life is a Terrible Thing to Waste

Reflections on Boston In Boston, we were blessed with a few keynote speeches that were both thought provoking and soul stirring. Upon returning to the Chicago area, I reflected on what I had gotten out of the ex-perience: it had reminded me of what had made me fall in...

3 Strategies for Creating a Problem-Solving Workforce

3 Strategies for Creating a Problem-Solving Workforce

Over the years, I’ve worked in many facilities that are devoted to team-based problem-solving. Yet, as time has gone by, it has become clear that fully involving an entire workforce in problem-solving efforts is quite a challenge. Often, I’ve noticed that the visual...