Leadership Requires Training…and Support

Leadership Requires Training…and Support

Recently, I read an article noting that a large number of people have considered quitting under new managers.  The topic brought home a number of experiences involving new leaders who are struggling to figure out how to work with people.  Essentially, what’s needed is...

The Power of Not Making People Wrong

The Power of Not Making People Wrong

While working with a group this week, one of the plant managers shared a story about something he was proud of as he’s grown his leadership skills. He really surprised himself by his ability to lead from the heart. It touched me, and I’d like to share it with you....

What’s the people part of a strategy?

Over the last few days, I’ve spoken about using a people strategy to support a business strategy in a few different conversations. The response — “How does that work?” — has surprised me. People I highly respect as bright, capable professionals are moving ahead with...

The Importance of Celebration in Organizations

The Importance of Celebration in Organizations

Celebrate Big Things. Celebrate Little Things. Celebrate Often.   In my last blog, I shared some of my recent experiences with groups mastering the aspects of problems related to people. Just as meaningful to me has been some recent experiences related to groups’...

The People Part of the Fishbone Diagram

The People Part of the Fishbone Diagram

Are you clear on how the people-related aspects of your organization’s problem-solving efforts operate? Over the last 30 years in my problem-solving experiences, groups have often struggled with the ‘people part’. For example, safety incidents almost always involve...

What is Each Level of Leadership Responsible For?

What is Each Level of Leadership Responsible For?

What do football and leadership have in common? Can’t guess the answer? They’re both prone to pile-ups. In football once there is a ball on the ground, the players all pile on — it always seems like a bit of overkill. Similarly, once there are problems in the...

Design Thinking for HR

Design Thinking for HR

Recently in my work, I was reintroduced to the use of Design Thinking methods as applied to People Strategies. Originally, I came across this work from the book Agile HR which included a focus on designing employee experiences, so I knew it would be just up my alley....

Can You Trust HR?

Can You Trust HR?

Recently, I posted an article on LinkedIn from Harvard Business Review called How HR Lost Employees’ Trust — and How to Get It Back. It was thought-provoking to me and provided some insights to areas where we need to improve how HR operates. While this has always been...

Success Creates Success

Success Creates Success

Jason’s manufacturing team has been producing a consistent number of units per week, but in the last few years, they have struggled to get anywhere near their previous rate of production.  To make matters worse, they have more client orders than they’ve ever had – so...

Getting Past All Talk and No Action

Getting Past All Talk and No Action

Have you ever discussed something at length with your team without really arriving at a decision?  You’re not alone.  This often happens with organizations before they learn to communicate more effectively.  For example, an operations group was having regular meetings...

Turning Leadership Upside Down

Turning Leadership Upside Down

My best mentor In many of my talks over the years, I've mentioned my best and favorite mentor, Phil. We work together doing volunteer work for the Association for Manufacturing Excellence. I often ask him for help with work situations and challenges in my various...