Engagement is a Two Way Street

Engagement is a Two Way Street

Engagement is possible, but it's not always easy. We speak as though a leader can engage their team by just being an effective leader, but true engagement requires people to take action. Engagement is a two-way street.  So if leaders can’t necessarily control their...

10 Game Changers for Better Feedback

10 Game Changers for Better Feedback

Sharon was preparing to ask her direct report how she was doing as a leader.  Like most leaders, she had never formally asked someone for feedback about her performance and was a little nervous about how to proceed. Sharon remembered that the last time her boss asked...

The Secret to Leadership Success

The Secret to Leadership Success

John, Anne, and Sean have worked together for over five years in the same building. They have the same job but manage different teams. They often go out to lunch and talk about their children, partners, and major life events. But there is one thing they never talk...

Developing Leaders Through Coaching

Developing Leaders Through Coaching

Bruce is the head of manufacturing for a large company. He feels overwhelmed by the number and complexity of his team’s people-challenges. As a leader, he feels responsible for fixing these problems but he also wants to empower his team.  When Bruce went through the...

Leadership is a Team Sport

Leadership is a Team Sport

The following is a case study on a heavy manufacturing company with about 200 employees. They experienced significant sales growth but struggled to meet the growing demand for their products. With such rapid growth they were challenged to find the number of leaders...

The Challenges of Holding People Accountable

The Challenges of Holding People Accountable

John is the plant manager for a midsize manufacturer which has been in operation for over one hundred years. For the last twenty years, leadership has focused on strengthening operations and improving leadership. John feels frustrated that historically, the...

A Leap of Faith?

A Leap of Faith?

I’ve always found it interesting that the topic of continuous improvements' financial benefits is less of a focus than the steps taken to improve work. I find it tends to be for one of the following reasons: It can be difficult to calculate the financial benefits...

The Biggest Benefit of Lean is Engagement

The Biggest Benefit of Lean is Engagement

Recently, I became acquainted with a gentleman who had researched the link between continuous improvement and engagement. Since this is a topic that has been near and dear to me for many years, it was delightful to spend time with someone who has a similar passion for...

Mapping a Journey to Great HR

Mapping a Journey to Great HR

Recently in my work I was reintroduced to the use of Design Thinking methods as applied to People Strategies. Originally, I came across this work from the book Agile HR which included a focus on designing employee experiences, so I knew it would be near to my heart....

Helping Your Team Optimize Experience

Over the last few years my work in Lean and HR has focused on value from the point of view of the employee.  Optimizing the employee experience and their individual success and happiness is paramount to the overall success of the organization.  If your people aren’t...

The Path to Failure is Paved With Good Intentions

The Path to Failure is Paved With Good Intentions

All too often leaders give people the answers, rather than challenge and empower their team members to effect change. Somehow they just can’t help themselves - despite the knowledge that a coaching-style of leadership is more people-centric and leads to more engaged...

Leadership Development: Is it a Waste of Time and Money?

Leadership Development: Is it a Waste of Time and Money?

A multimillion dollar manufacturer has focused on leadership development for several years. They have hosted training programs with engaging sessions that many people enjoy and find interesting. Despite efforts to improve leadership skills and processes, there has...

Put Me in Coach

Put Me in Coach

Leading vs. Coaching  I have recently been working with a number of organizations on a training format that originates from the days of providing first line supervisory training. If someone would have told me years ago that at this stage in my work I would be focused...

The People Value Stream Model: Measuring and Implementing

The People Value Stream Model: Measuring and Implementing

In my last blog, I discussed the People Value Stream Model and how it can optimize both employee engagement and financial results. Now that you know what the People Value Stream model is, it’s important to understand how this people-centric model is measured and the...